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Welcome to the IDEY KOKO web site (“the Site,” “we,” “us,” or “our”). IDEY KOKO provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, IDEY KOKO reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

DESCRIPTION OF SERVICE

IDEY KOKO an online retailer of limited run African Print streetwear made in Ghana.

TERMS OF SALE

By placing an order with IDEY KOKO you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. At that stage, your order will be dispatched, and you will be sent an email confirming this.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible.

PRICING POLICY

At IDEY KOKO, we are committed to providing our customers with unique quality products. Our products are sold online only at limited quantities and availabilities and all prices on this site are stated in Australian Dollars (AUD). We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape, look and description may occur. If you are not satisfied with your purchase, please review our Returns section for further assistance. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ at point of sale.

INTERNATIONAL SHIPPING

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorized IDEY KOKO to import the goods on his behalf. Further, the consignee/ebuyer agrees that IDEY KOKO may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

PAYMENT METHODS

Full payment is required before shipping. Ordered items will be shipped once full payment in received in IDEY KOKO’s account. VISA, Mastercard and American Express are accepted payment methods.

RETURNS

We want you to be happy with your purchase from IDEY KOKO. For change of mind we offer store credit on all items that have not been worn, washed or altered and refunds in the case of faulty goods.

In order for us to process your return we require the garment to be returned in its original condition, i.e:

  • Tags still attached
  • Unworn
  • Unwashed
  • Unstained
  • Unperfumed

Please Note: Returns that don’t comply with the above criteria will automatically be returned to sender, so please be careful when trying on your item!
The conditions do not apply to faulty products.

You must return your item(s) within 14 days from date of purchase if located in Australia or 30 days if located internationally. Please notify us via email the reason for your return at info@ideykoko.com with a copy of your receipt.

Your account will be credited within 5 days of receipt of the good(s), less any shipping costs incurred. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. All transactions will be refunded in the original payment method.

Please note: shipping costs are non-refundable. Customers are responsible for all return shipping charges. In the case that an item was faulty or damaged, the customer will be reimbursed for return shipping charges.

Please note that we do not accept liability for shipping loss or damage of returned goods. IDEY KOKO will not refund international duties and taxes.

For more details on our returns policy please contact us at info@ideykoko.com

 

Please send all returns to:

IDEY KOKO

C/O IDEY KOKO

18 Broughton Street

Drummoyne, Sydney, NSW

Australia 2047

SITE USE

You cannot access or use the IDEY KOKO website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although IDEY KOKO cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Also, you agree that no comments or other user submissions submitted by you to the IDEY KOKO website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

USAGE RESTRICTIONS

All of the content that appears on the IDEY KOKO web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by IDEY KOKO. The entire content of the IDEY KOKO web site is copyrighted as a collective work under international copyright laws.

NOTICE

IDEY KOKO may contact you or provide you with service-related and or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

USER SUBMISSIONS

IDEY KOKO strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to IDEY KOKO on or by this Site shall be and remain IDEY KOKO property. Users assign all property rights and interests to IDEY KOKO allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, IDEY KOKO shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

CORRECTION OF SITE ERRORS

The information on the IDEY KOKO website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.

INDEMNITY

By use of this Site, you agree to indemnify and hold iIDEY KOKO (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

MODIFICATION/TERMINATION OF WEBSITE

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. IDEY KOKO shall not be liable to you or any third-party for any termination of your access..

THIRD PARTY LINKS

To improve our Site, IDEY KOKO may use and promote services provided by outside third parties. However, even if the third party is affiliated with IDEY KOKO we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A “LINKED SITE”) ARE PROVIDED TO YOU “AS IS” WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, IDEY KOKO MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.

LIMITATION OF LIABILITY

IDEY KOKO SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF IDEY KOKO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).